24 Hour Next Day Delivery / Courier  Service

We at Briggsys Japanese Koi import high quality Japanese koi from 10cm -45cm, we can provide you with genuine Japanese koi along with all your Koi essentials such as; Koi food, treatments and equipment.
Have a look at our outstanding Japanese koi listed below.

If you have any queries on any of our products then please feel free to contact us via email or telephone.  

SEE OUR COLLECTION


Personal delivery / Courier Service Available 

We are able to deliver your fish in person within the Kent area only, at a cost that's cheaper than a courier service if required. We can also deliver filtration equipment that you can purchase on the site.

For personal  delivery there must be a minimum order of £50 and then a charge of £15 for the personal delivery service within the Kent area only. 

For Fish to be couriered it will be on a 24hr next day service and someone must be available at the delivery address on the agreed date, to receive and sign for the fish.
PLEASE NOTE: Our koi / products can only be couriered / delivered within England / Wales regions. For more information please enquire prior to purchasing any products.
 The Scottish Highland's and Northern Ireland are EXCLUDED on our postage costs. If you would like us to send to these areas then please contact us for a quote on postage costs. 

VERY IMPORTANT SECTION, MUST READ 
The day for delivery of your fish must be agreed prior to dispatch, we will not send any fish out until a day has been arranged to ensure that someone will be available to accept and sign for the fish upon arrival.
 

Delivery information & charges are as follows:

Courier charge- £23.00 Next Day before 12 noon delivery.

Delivery days for the fish are as follows: Wednesday / Thursday / Friday

We will double bag and oxygenate all fish. You can purchase more fish dependant on the size for one delivery charge, please see examples below:
30 fish at 10cm - 15cm can be placed in one bag, for one charge of £22.00.               15 fish at 16cm - 25cm can be placed in one bag, for one charge of £22.00.
If unsure then please feel free to email / call us direct.


Introducing Your New Fish 
Once the fish have arrived then you must immediately and carefully open the box and take the unopened  bag out to float on your pond for around 40-60 minutes to allow your fish to acclimatise to your ponds current temperature . You then release your fish gently into its new environment and we recommend that you keep a close watch on it to ensure that it settles in well. If at all possible,  we advise that you try not to mix the waters from the bag that the fish arrived in and your own pond waters. So if you can bowl the fish up after you have acclimatised the water temperatures between bag and pond then you can just catch your fish and place into it's new environment without the water it arrived in. We only advise this as all waters have different bacteria's.
We do sell koi bowls here on our website, take a look at all our products.   

We do recommend where possible to quarantine your new fish prior to placing in your pond, we do understand that this is not always possible for people.


Aftercare Of  Your New Fish

Once the fish have arrived it is your responsibility for their health and wellbeing, and that the fishes new environment is actually healthy / suitable and well filtered. It is the customers legal responsibility for the welfare of your new fish.

If in the event that the fish have arrived D.O.A, then we ask that you are to take a photo of the fish in the unopened bags which we sealed up at our site. If you have opened the bags then no refund will be offered.  


Non-Return Policy

Live fish are classed as "Perishable" and once an order of fish has been dispatched then the order cannot be terminated and cannot be returned. 
We are unable to accept the return of the fish, due to strict bio-security rules and policies that must be adhered too. 


  


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